FAQs - Valara Fit | Shipping, Products & More

Frequently Asked Questions

Orders & Shipping

How long does shipping take?

Orders are processed and shipped within 7 to 15 business days from the date of purchase.

Will my order arrive in one package?

Your order may be shipped in multiple packages depending on product availability. You will receive a separate tracking number for each package via email.

How do I track my order?

Once your order is shipped, you will receive an email with a tracking number. Click the tracking link to monitor your delivery in real-time. If you have multiple packages, you'll receive a tracking number for each one.

What are the shipping costs?

Shipping fees are calculated automatically at checkout based on your delivery address and order weight.

Do you ship internationally?

Yes, we ship worldwide. Shipping costs and delivery times vary by location.

Products

What materials are your products made from?

Our yoga and athletic wear is made from high-quality, breathable, and moisture-wicking fabrics designed for comfort and performance. Specific material details are listed on each product page.

How do I choose the right size?

Please refer to our size guide available on each product page. If you have questions about sizing, contact us before ordering and we'll be happy to help.

Are the product colors accurate?

We do our best to display accurate colors, but please note that colors may vary slightly depending on your screen settings.

Returns & Exchanges

Can I return or exchange my order?

At this time, we are unable to accept returns or exchanges. We are working on implementing a return policy in the near future. Please contact us if you receive a damaged or defective item.

Payment

What payment methods do you accept?

We accept all major credit cards and secure payment methods available at checkout. All transactions are processed securely.

Is my payment information secure?

Yes, all payments are processed through secure, encrypted payment gateways to protect your information.

Contact & Support

How can I contact customer service?

You can reach us at [your email]. We respond to all inquiries within 24-48 hours.

I haven't received my tracking number. What should I do?

If you haven't received a tracking number within 7 business days, please check your spam folder or contact us at [your email].

My tracking hasn't updated. Is my order okay?

Tracking information may take 24-48 hours to update after you receive your tracking number. If there's no update after 48 hours, please contact us.

Still have questions?

If you can't find the answer you're looking for, please don't hesitate to contact us at [your email]. We're here to help!